“Yotpo is a fundamental part of our recommended tech stack.”
Laura Doonin, Commercial Director
Integration Benefits
This integration bridges the gap between customer feedback and support. Agents gain immediate context into a shopper's past reviews data and average scores, allowing them to resolve issues with a full understanding of the customer's brand sentiment and historical engagement.
Reviews & UGC Use Cases
Personalize conversations
Display aggregated customer data from Yotpo within your help desk to personalize conversations, including total review count, average review score, last star rating, and more
Respond to reviews
Turn new product reviews into support tickets to publicly reply and display customer feedback on-site, directly from your help desk
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