At Yotpo, we’re committed to helping brands create seamless, personalized customer experiences that drive meaningful value. That’s why we’re thrilled to announce our new premier partnership with Attentive, the leading SMS and email marketing platform trusted by thousands of eCommerce brands.
Together, Yotpo and Attentive are bringing best-in-breed solutions across loyalty, referrals, reviews, SMS, and email – all designed to unlock deeper personalization and stronger business outcomes for modern eCommerce brands.
Better Together: A Unified Customer Experience
Through this partnership, brands can now power a unified retention strategy with exclusive Yotpo x Attentive functionality:
- Click-to-Redeem Loyalty: Deliver higher redemption rates with texts and emails that link directly to checkout, with rewards auto-applied.
- Auto-Loyalty Enrollment: Turn every new email or SMS subscriber into a loyalty member instantly.
- Star Ratings in Email: Boost conversions by displaying review stars and counts directly in your Attentive email templates.
- Personalized Recommendations (Coming soon): Recommend products in email based on Yotpo ratings and reviews data.
- Highlights in Content (Coming soon): Enrich SMS and email campaigns with authentic customer voices, pulling in reviews and UGC.
These features ensure loyalty and reviews data isn’t siloed but flows directly into your highest-performing channels: email and SMS. You and your team will gain access to create truly personalized customer journeys across these touchpoints.
Seamless Integration & Joint Roadmap
Our teams are building toward a shared product roadmap that will continuously release exclusive features only available to Yotpo x Attentive customers. From unified SMS flows for loyalty and reviews to deeper personalization across every channel, brands can count on ongoing innovation to keep them ahead of the curve.
Speed Without Risk
Switching to Attentive from another email/SMS provider has never been easier. Together, Yotpo and Attentive provide:
- Free, white-glove migration that preserves your Yotpo behavioral and historical engagement data.
- Competitive, predictable pricing with no hidden costs.
- Dedicated migration experts and best-in-class deliverability support.
- Continuous joint strategy planning to help you grow long after migration is complete.
Why It Matters for eCommerce Brands
- Shopify-First Alignment: Both Yotpo and Attentive are Shopify Plus Certified, ensuring deep ecosystem integrations.
- Trusted by Leaders: Together, we already power the retention strategies of thousands leading eCommerce brands.
What’s Next
This partnership marks just the beginning of what’s possible when loyalty, reviews, SMS, and email work as one. As new features roll out, Yotpo and Attentive customers will continue to enjoy exclusive access to innovations that drive loyalty adoption, boost conversions, and build lasting customer relationships.
Ready to see it in action? Contact your Yotpo or Attentive account teams to learn more, or check out the Yotpo support article here for a step by step guide to get started.
Yotpo is Leading the next era of trust and loyalty in eCommerce, from first impression to repeat purchase. Yotpo’s AI-powered Reviews and industry-leading Loyalty solutions helps brands earn trust, convert shoppers, and inspire customer loyalty across every channel, online and off.
Join a free demo, personalized to fit your needs