---
url: /integrations/gorgias/
title: "Gorgias Integration | Yotpo"
description: "Yotpo's integration with Gorgias enables support teams to address customer reviews and questions without ever having to leave Gorgias. Support agents can also manage customers’ loyalty plans directly from the admin."
canonical: https://www.yotpo.com/integrations/gorgias/
---

# Gorgias

[Integrations / Reviews & UGC](/integrations)

Yotpo's integration with Gorgias enables support teams to address customer reviews and questions without ever having to leave Gorgias. Support agents can also manage customers’ loyalty plans directly from the admin.

Get a demo

**Gorgias** is a customer support helpdesk built for eCommerce brands that connects you with your customers across their favorite channels, and lets you automate up to 30% of your ticket volume.

[Install](https://integrations-center.yotpo.com/app/#/install/applications/f3914ea3d0eb4b4593a09221182b8276%20/product/REVIEWS)

Product

[Loyalty & Referrals](/integrations/gorgias-loyalty/)  Reviews & UGC

Platform

Shopify   Adobe Commerce (Magento)   BigCommerce

Category

Help Desk & CRM   On-site Chatbots

Supported Plans

Premium   Enterprise

Developed by

Gorgias

Resources

[Yotpo Installation Guide](https://support.yotpo.com/docs/gorgias-integration-guide-for-reviews-and-loyalty-referrals) [Gorgias Blog Post](https://www.gorgias.com/blog/yotpo-integration)

## Integration Benefits

This integration allows support agents to view customer profiles in Gorgias and personalize customer interactions, leveraging Yotpo's customer data, including aggregate review metrics, latest reviews and loyalty account information. Agents will also be able to handle reviews and questions through SMS.

## Reviews & UGC Use Cases

Personalize conversations

Display aggregated customer data from Yotpo within your help desk to personalize conversations, including latest reviews, topics of interest & sentiment extracted by Yotpo AI engine, average

Respond to reviews and questions

Yotpo creates a new case in your help desk whenever new reviews and questions are created, for your team to respond and publish the content on-site, without ever leaving the help desk.

Collect service reviews

Request reviews for service provided to customers once a ticket is solved and collect customer feedback to improve your future service.

## Featured integrations

Reviews & UGC

### [Attentive](/integrations/attentive/)

Yotpo and Attentive’s integration, allows you to sync review & loyalty program data to your Attentive account. This enables you to segment your customers based on Yotpo data, and trigger sms and email communications to your customers.

Learn more

Reviews & UGC

### [Omnisend](/integrations/omnisend/)

Integrate Yotpo and Omnisend and leverage powerful reviews and loyalty data to create hyper-targeted and high-converting campaigns, across all the channels your customers use most.

Learn more

Loyalty & Referrals

### [Klaviyo Customer Hub](/integrations/klaviyo-customer-hub/)

The Yotpo Loyalty & Klaviyo Customer Hub integration brings loyalty directly into the customer experience, letting shoppers view points, rewards, and VIP status in one seamless destination. By surfacing loyalty value where customers already engage, brands can drive higher program participation, boost retention, and create a more connected, high-converting post-purchase journey.

Learn more